FREQUENTLY ASKED QUESTIONS
Everything you need to know about our products and service.
Yes! We offer free shipping Australia-wide on all orders over $100. Standard flat-rate shipping applies to orders under $100.
Orders are typically dispatched within 1-2 business days. Delivery takes 2-7 business days depending on your location. Metro areas are usually faster. You'll receive a tracking number via email once your order ships.
Yes! We ship to Australia and New Zealand. International rates are calculated at checkout based on your location. For all other international enquiries, please contact us directly.
We accept returns within 30 days of purchase for unworn, unwashed items with original tags attached. Simply contact us to arrange a return. Refunds are processed within 5-7 business days of receiving the returned item.
Yes, we offer free exchanges for size swaps on full-priced items. Contact us with your order number and preferred size, and we'll sort it out. If your size is in stock, we'll send the replacement as soon as we receive your return.
Each product page has a detailed size chart. Measure your chest, waist, and length, then compare to our chart. If you're between sizes, we recommend sizing up for a relaxed fit or staying true to size for a more fitted look.
Our fishing shirts have a relaxed, comfortable fit designed for active use. Most customers find they run true to size. Check the size chart on each product page for exact measurements.
Adult hats are One Size Fits All (OSFA) — no sizing needed. We also offer 5-panel caps in kids' sizes. Simply select the kids' option on the product page if ordering for younger ones.
UPF 50+ is the highest rating for sun-protective fabric. It blocks 98% of harmful UVA and UVB rays, giving you excellent protection during long days outdoors. Unlike sunscreen, UPF protection doesn't wear off, wash away, or need reapplication.
No. The UV protection is built into the fabric itself, not applied as a coating. It maintains its UPF 50+ rating throughout the life of the garment, even after repeated washing.
Yes. Machine wash cold on a gentle cycle and hang dry. Avoid fabric softener as it can reduce the moisture-wicking performance. Do not iron directly on any printed areas.
Our performance fabrics use advanced moisture-wicking technology that pulls sweat away from your skin and spreads it across a larger surface area, allowing it to evaporate rapidly. This keeps you cool, dry, and comfortable even in hot conditions.
Our performance fishing shirts are made from lightweight, breathable polyester with moisture-wicking and anti-microbial properties. The fabric is specifically engineered for outdoor use, offering UPF 50+ protection, quick-dry performance, and all-day comfort.
The minimum order is 25 units for shirts, hoodies, and shorts. Hats, face buffs, and brag mats have a 50-unit minimum. Contact us for a quote and we can discuss your specific requirements.
Timeframes vary depending on order size, time of year, and how quickly designs are approved. Once your design is signed off, we'll give you a realistic production and delivery estimate. If you have a specific deadline in mind, let us know upfront and we'll do our best to work around it.
Absolutely. Send us your logos, artwork, or design ideas and our team will create a digital mockup on your chosen garment. We can also design from scratch if needed. We'll send you a proof for approval before production begins.
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Afterpay for buy-now-pay-later. All transactions are secured with SSL encryption.
Yes! We offer Afterpay so you can split your purchase into 4 interest-free payments. Select Afterpay at checkout to use this option.
Yes, we're proudly 100% Australian owned and operated. We're a family business based in Australia, designing premium fishing and outdoor apparel for Aussie conditions.
Each bundle page lists exactly what's included. Typically, bundles contain 2-3 items such as a fishing shirt, shorts, and a cap. You can select your size for each item individually. Check the product description for the specific items in each bundle.
Our patches are heat-pressed for a durable, professional finish that won't peel or come loose. They're designed to withstand repeated washing and heavy outdoor use.
Yes! You can choose different sizes for each item in the bundle to get the perfect fit for every piece.