Shipping policy

Where we ship: Australia-wide and to 27 countries, including New Zealand, the United States, the United Kingdom, Canada, Singapore, Japan and much of Europe.

Australian shipping: Standard shipping is a flat $12.95 AUD, free on orders over $99 AUD.

International shipping: A flat $25 AUD, free on orders of $200 AUD or more. Import duties and taxes may apply and are paid by the recipient.

Processing time: Orders are processed within 1–3 business days. Orders placed on weekends or public holidays are processed the next business day.

Tracking: You'll get a tracking number by email once your order is dispatched.

Address accuracy: Please double-check your address at checkout. We can't be responsible for delays or non-delivery caused by an incorrect address.

Questions? Email spooledoutaustralia@outlook.com.au.