DELIVERY

Shipping Policy

Everything you need to know about getting your gear delivered.

Processing Times

All orders are processed within 1-3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Delivery

We ship Australia-wide and to 27 countries, including New Zealand, the United States and the United Kingdom.

Standard Shipping (Australia) $12.95 flat rate (Free for orders over $99)

International Shipping $25.00 flat rate (Free for orders of $200 or more)

Estimated delivery times after dispatch:

Metro areas 3-5 business days

Regional and remote areas 5-10 business days

Order Tracking

You'll receive a shipping confirmation email with your tracking number once your order has been dispatched. If you haven't received a confirmation within 3 business days, drop us a line at spooledoutaustralia@outlook.com.au.

Lost or Damaged Orders

If your order arrives damaged or doesn't arrive at all, get in touch with us and we'll sort it out. We're a small crew and we look after our customers.

Need Help With Your Order?

Our team is happy to help with any shipping questions.